New Service Request

Please select the option that best matches your situation.

Option 1: Moving into an Existing Home or Business?

Use this if the property already has water/sewer connections and you are simply transferring the billing into your name (e.g., new property owner, new tenant, or changing roommates).

Required for: New Owners, Landlords, and Tenants.

To activate your account, you must complete the Service Activation & Regulatory Acknowledgment. This digital form establishes your billing account and ensures compliance with Federal Lead & Copper (LCRR) notification requirements.

What you will need:

  • Service Address and Start Date.

  • Property Owner’s Name (if renting).

  • Digital acceptance of the District's Terms of Service.


Option 2: New Construction or New Connection?

Use this only if you are building a new structure or connecting a property to the District's system for the first time. This involves physical construction and inspection.

Required for: Builders, Developers, and Property Owners installing new lines.

To install a new tap, you must submit the Permit Application and pay the associated tap fees.  The permit application is available at the bottom of this page.

  • Note: New connections also require a registered contractor and a District inspection before service is activated.


Need Help?

If you are unsure which form to use, or if you need to verify if a property has active service, please contact our office:

  • Phone: (330) 874-3262

  • Email: info@tcmsd.org

 

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